An interface to any experience, whether technological, physical, or conceptual, must have a message and a reason for communicating it and begin with the creation of meaning and the development of appropriate types of interactivity. These decisions drive the use of sensorial media to present the experience to the audience in an appropriate and supportive way. Addressing one factor without the others can contribute to an experience that is incomplete or unbalanced. In many cases, simply understanding these concepts can lead to the development of better experiences, but it is usually necessary to address these attributes specifically in an explicit and procedural way.
This is really not a conclusion as much as it is a beginning. There is still much for all of us to learn and share about these issues. Both Information Design and Interaction Design are extremely new disciplines and they will grow considerably as we experiment and create. They are, however, the keys to a better understanding about communication and will serve us well over the next phase of our development.
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Copyright 1994 Nathan Shedroff